Shipping policy

Contact Info
Phone: +92 339-4174444
Email: support@herbigen.com
Hours: Mon–Sat, 10:00 am – 6:00 pm

Order Processing

Once your order is received and payment is confirmed, we process it within 1–2 business days.

Delivery Time

We deliver products across Pakistan via trusted courier services.
Typical delivery time is 2–5 working days, depending on your city and the courier partner’s schedule.

hipping Charges

  • Standard Shipping: Flat fee (set amount at checkout)

  • Free Shipping: On orders above a specific value

Tracking

After your order ships, you’ll receive a tracking number via SMS or email so you can follow the progress of your delivery.

Delivery Conditions

Please ensure your shipping address, phone number, and postal information are accurate. Delivery schedules may vary due to remote locations, courier delays, or public holidays.

Support

For any questions about your shipment, delivery status, or changes to your order — contact us: