Contact Herbigen
We’re here for order help, delivery questions, and routine guidance — simple answers, no drama 🌿
Usually reply within 24–48 hours on working days.
Do you offer Cash on Delivery (COD)?
Yes — COD depends on your store shipping settings and service area.
How long does delivery take?
Typically 3–5 working days (varies by city and courier).
How can I track my order?
After dispatch, you’ll receive tracking details via your provided contact info.
Can I change my delivery address after ordering?
If the order hasn’t shipped yet, message us quickly — we’ll try our best.
Can I get product usage guidance?
Absolutely. Tell us your routine (hair/skin/oral) and we’ll guide you.